Website not reachable

Incident Report for Clayton

Resolved

This incident has been resolved.

Posted Jan 31, 2024 - 14:41 GMT

Monitoring

The team is monitoring the traffic load on the website and REST APIs.

Posted Jan 31, 2024 - 13:21 GMT

Identified

The problem has been identified in third parties overloading our backend infrastructure of API requests, the team has mitigated the issue and monitoring the situation.

Posted Jan 31, 2024 - 12:06 GMT

Update

We are continuing to investigate this issue.

Posted Jan 31, 2024 - 11:46 GMT

Investigating

The website is not currently reachable or shows only the loading indicator. The engineering team is investigating the underlying root cause.

Posted Jan 31, 2024 - 11:46 GMT